ledger.com/start — Official onboarding path

From unboxing to first transaction — safely and simply.

Welcome to the Ledger Getting Started Hub. This colorful guide mirrors the official flow at ledger.com/start so you can initialize your hardware wallet, install Ledger Live, add accounts, and learn security habits that keep your private keys offline and under your control.

Why start at ledger.com/start?

Beginning at the official hub guarantees authentic downloads of Ledger Live and device‑specific guidance. You’ll avoid look‑alike sites, malicious installers, and phishing prompts for your recovery phrase. Follow the checklist below to get set up with confidence.

Official downloads: One bookmark to trust — no mirrors.
Guided onboarding: A clear path for Nano S Plus, Nano X, and Stax.
Security first: Keys remain in the hardware wallet; transactions verified on‑device.

Quick start — 6 essential steps

  1. Unbox & inspect: Packaging should be intact; genuine devices initialize on first boot.
  2. Power on & PIN: Set a strong PIN on the device. Memorize it and keep it separate from the wallet.
  3. Back up 24 words: Carefully write the recovery phrase in order. Never type or photograph it.
  4. Install Ledger Live: Use ledger.com/start for the official app; run the installer for your OS.
  5. Open Manager: Update firmware and coin apps as prompted, then add accounts (BTC, ETH, etc.).
  6. Test transaction: Receive a tiny amount and send it back to confirm everything works.

What Ledger Live enables

  • Unified portfolio: Track balances, allocations, and performance across accounts.
  • Receive & send: Generate verified addresses and sign transactions on the device.
  • Staking & rewards: Stake supported assets and monitor returns in‑app.
  • Buy / swap / sell: Use integrated partners (network/partner fees may apply).
  • Web3 access: Connect with compatible dApps while keys stay offline.

Security essentials

  • Seed phrase stays offline: No photos, clouds, or password managers.
  • Compare screens: Addresses and amounts must match the device display.
  • Bookmark official URLs: Use ledger.com/start for downloads and updates.
  • Keep updated: OS, Ledger Live, firmware, and coin apps should be current.
  • Test first: Send small amounts when using new chains or services.

Troubleshooting quick fixes

Device not detected? Try a different USB cable/port, close other crypto tools, and relaunch the app. Reboot if needed.
Manager won’t open? Unlock the device and stay on its home screen; update Ledger Live.
Linux permissions: Add the recommended udev rules or use the vendor script for USB access.
Address mismatch? Cancel immediately and reconnect. Trust the device screen.

FAQ

Is ledger.com/start the official starting point?

Yes. Begin there to download the authentic Ledger Live app and follow the latest setup guidance. Bookmark it to avoid phishing pages.

Do I need Ledger Live to use my device?

Ledger Live is the easiest way to manage firmware, coin apps, and accounts—some networks also support third‑party wallets.

What if I lose or replace my device?

Restore on a new Ledger using your 24‑word recovery phrase—entered on the device only. Keep the phrase offline and secure.

Can I use multiple computers or phones?

Yes. Install Ledger Live on each trusted device; your private keys remain inside the hardware wallet.

Educational template. Not affiliated with Ledger®. Trademarks belong to their owners.